Terms & Conditions

We aim to keep hotel information, photos, facilities and prices accurate and up to date. Small changes may occur, and final details are confirmed during the booking process.

Availability is not guaranteed until a reservation is confirmed by the hotel or by the booking platform you use. For live availability, use the booking link or contact reception directly.

Published prices are informational and may vary by season, occupancy, length of stay, board basis, taxes, special offers or booking channel. Prices are subject to change until a booking is confirmed.

Cancellation, modification and no-show conditions depend on the selected offer, booking channel and confirmation terms. Please review the policy shown before confirming any reservation.

External booking and review platforms, including Booking.com and Google, are operated by third parties. When you open those links, their own terms, privacy policies and booking conditions apply.

Guests are expected to respect hotel property, other guests and staff. Pet, restaurant, pool and facility rules may apply and can be confirmed with reception before arrival.

For questions about booking terms, contact us at info@stella-neum.com or 063 161 316.